How To Make a URL That Opens a New Issue in Jira

A method that actually works

If your organization uses Jira, chances are that people know how to log in to the platform and create a ticket on someone else’s board or project. The problem is that not everyone actually navigates to Jira to put in tickets. Requests come in through a variety of channels. What if you just want people to use Jira?

• Maybe you want to put a link in an email that says something like Click here if you don’t have permission to see this document.
• Maybe you want your internal dashboard or help site to have a button that says Request a Feature or This doesn’t work.
• Maybe someone Slacked you and asked you to do something, but you want them to put in a ticket. You want to send them a URL that automatically starts this ticket.

I scoured the world wide web (lol) looking for a way to make a simple URL that would open an issue on Jira. Most of the tutorials were old, wrong, incomprehensible, or all three. After a few failed attempts (and after putting in a ticket of my own at work), I figured it out.

The link you need to build is:

https://{yourdomain}.atlassian.net/secure/CreateIssue.jspa?issuetype={x}&pid={yyyyy}